AtHome-Hotel is a professional agency providing furnished apartments rentals in Paris. You can meet our team if you would like because we are not a virtual company.
As well as guaranteeing that we will be there for you, AtHome-Hotel also provides several specific guarantees:
1. Guaranteed: a website with zero fraud
Most Internet platforms that offer apartment rentals across the whole world cannot visit the apartments that they offer. They can end up hosting misleading or even fake ads, and some customers have been tricked by false advertising on websites.
On our website, there are no fake ads and no misleading ads.
We only list the apartments that we manage ourselves, so you are guaranteed to have the apartment you expect when you get to Paris.
2. Guaranteed: your furnished apartment rental won’t be cancelled at the last minute
Some owners who put their apartment on several platforms can overbook their accommodation or accidentally say their apartment is free on a day that it isn’t, which can lead to last-minute cancellations.
That will never happen with AtHome-Hotel: we directly manage all our own apartments and when they are reserved.
So you have our guarantee that your holiday won’t be ruined by a last-minute cancellation.
3. Guaranteed: 24/7 assistance when you’re staying in one our furnished apartments
AtHome-Hotel has an emergency insurance policy with Mondial Assistance covering all of our furnished apartments. When you check in, we will give you a card giving you access to help 24 hours a day, 7 days a week.
Mondial Assistance has a multilingual team that can speak English.
So we have your guarantee that you can get in touch with somebody who can help you, even at night and over the weekend.
4. Guaranteed: professional standards
AtHome-Hotel is a founder member of the ‘Union for Professional Furnished Apartment Rental’, a French professional body, and indeed we are proud to be the Vice-President of the organisation which supports its members in legal matters concerning the rental of furnished apartments in Paris.
That means you can be guaranteed that we follow the best practices in the profession and that we strongly believe in doing the best job we can for you.
5. Guaranteed: our membership of the Paris Tourist Office
As one of the oldest rental agencies of furnished apartments in Paris, AtHome-Hotel is a member of the Paris Tourist Office. We are proud to follow the rules and guidance set by the board.
Some of our apartments were also labelised by Clef Vacances after control visits with very selective criteria.
That’s your guarantee that we are a serious company—in the case of a complaint, both these bodies can investigate and we will have to explain any problems.